Users who wish to permanently delete their Universal Insurance Mobile App account may submit a deletion request using the methods below.

How to Request Account Deletion

1. Log in to the Universal Insurance Mobile App.
2. Navigate to Menu → Profile → Account Deletion.
3. Follow the prompts to submit your deletion request.

Alternatively, users may send an email to:

info@universalinsuranceplc.com
with the subject:
Account Deletion Request
Data Deleted

Upon successful processing of your request, the following data may be deleted:

• User profile information
• Contact information
• Login credentials
• App preferences
• Non-regulatory account data

Data That May Be Retained

Certain records may be retained where required by law, regulatory obligations, fraud prevention requirements, financial reporting requirements, insurance regulations, claims processing requirements, or legal compliance obligations.

Retention Period

Where retention is required, data may be securely retained for the period required by applicable laws and regulations before final deletion.
For additional assistance, please contact info@universalinsuranceplc.com